I work closely with software development teams to provide a platform and to deploy and support applications and supporting services, available to the scientific community and public. I advise on technical decisions and architecture; design, implement and support continuous delivery pipelines; maintain configuration management codebases and software; maintain Infrastructure As Code; implement and support Amazon Web Services; and perform everyday Linux systems administration tasks.

I help plan long-term IT strategy and the details of execution; technology adoption; and help oversee the deployment, integration, and ongoing management of projects across several teams throughout the USGS.

Primary technology used: Linux, GitLab, Docker, AWS, Puppet, Ansible, Packer, Terraform, VMware vSphere, Jira, Bamboo, BitBucket, Tomcat, Ruby, Python, Nginx, Apache.

As a respected member of Puppet's Professional Services team, I traveled around the country providing consultation and training to Puppet's customers on products and industry methodologies. I earned a reputation as a hard worker who was persistent in providing an excellent quality of work and thoroughness on every engagement I had. I provided consulting to a wide range of customers, from smaller scale operations to some of the world's largest organizations. I've contributed to countless Puppet modules and other tools both professionally and privately, including contributions that made it into the enterprise product.

Primary technology used: Linux, GitLab, Puppet, Packer, Tomcat, Ruby, Shell, Vagrant, Git.

• Puppet Professional Certification, 2013

• I developed and maintained the school district's Unix servers and services for thousands of users across campus, both hardware and software. I provided advice and guidance to management on technical decisions, vision, and purchasing.
• Administration included authentication services, network file systems, HTTP services, DNS/DHCP, firewalls, monitoring, logging, configuration management, mail (smtp, imap/pop3), and more.
• Administered thousands of student/staff/faculty workstations and provisioned hundreds anually.
• Provided desktop and network support to district faculty, staff, and students.
  
• Primary technology used: FreeBSD, Linux, MacOS, Puppet, Apache, Nginx, Postfix, BIND, Shell, Ruby, KVM, pf, git, Sophos, Graylog, Nginx, Icinga, NFS.

• Designed, implemented, and maintained the district's website, using WordPress, PHP, CSS, and HTML5 with special emphasis on performance tuning and security.
• Trained staff on deploying websites with WordPress and administering the district's website.

• Senior level technical support for Apple's computers, macOS, and software products.
• Handled escalations from Tier I support for technical issues, safety issues, and more delicate customer service concerns.
• High marks for customer service, technical skills, resolutions, and efficiency.

• United States Army Signal School Honor Graduate, 2007. Fort Gordon, GA.
• Supported Army battalion network and communications equipment; including workstations, tactical radios, GPS, crypto, network services, and multimedia systems.
• Responsible for establishing battalion communications quickly in deployment scenarios (satellite link, network, VOIP, radio communications, battlefield monitoring systems).
• Provided training to communications colleagues and end-users.
• Among first members of batallion staff at Fort Carson and integral part of initial stand up of IT operations and communications.
• Served as interim battalion Information Management Officer and Information Assurance Security Officer.
• Served with distinction and was awarded early promotion.
• Held Secret security clearance.
• Honorable discharge.